Ticket ID: 26814
|
Creation Date: 2/18/2025 3:38 PM
|
Product: SiteKiosk Online Client
|
Attachment: -
|
TicketType: Support Request
|
Version: 1.6.76
|
Language: English
|
Views: 973
|
Last Modification Date: -
|
Platform:
|
|
Level: Pending
|
Modified By: -
|
|
|
Support Request: Client fails to load content
After switching to Sitekiosk online i have a intermittet problem where the client fails to load content after restart.
It seems to me to be some kind of networkproblem where my IOT-net does not let traffic trough before some kind of timeout runs out and the sitekiosk application restarts.
During the startup it happens around 80% that the progress bar just stops.
When that happens the client fails to load.
Is there a way to wait a little bit longer for the network or do You have any other suggestions?
This morning 2 out of 5 clients failed which is quite annoying.