Ticket ID: 26689
|
Creation Date: 6/11/2024 9:42 PM
|
Product: SiteKiosk Online Client
|
Attachment: -
|
TicketType: Support Request
|
Version: 9.8.0
|
Language: English
|
Views: 1836
|
Last Modification Date: 7/10/2024 7:56 PM
|
Platform:
|
|
Level: Closed
|
|
|
Support Request: Error: IP Address is not authorized
Our punch clocks are displaying this meesage accross all of our sites in the organization. Sometimes I can refresh and get it to display properly but then it reverts back to this. Any Ideas on how to try and fix? All of our IP addresses are not blocked or firewalled and the authorization is granted- nothing has changed in our environment in the last 48 hrs to have had this happen.