Support Request: need help urgente-open office always open

Ticket ID: 6232	Creation Date: 11/26/2007 6:27 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: -	Language: English
Views: 37878	Last Modification Date: 11/27/2007 9:21 AM	Platform: Windows XP Professional
Level: Closed	IE: 7.0
Bug Status: Fixed	User account: Unknown	Bug Frequency: Unknown

Reproduction

When sitecash goes out of money, the open office always stay open why ????the aplication are in external aplication, why sitekiosk don t close???

Answer: (1)
Re: need help urgente-open office always open	11/27/2007 9:20 AM
Hello, As mentioned in the SiteKiosk help (Management-->Running External Programs-->Add Programs) and in our FAQs (http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5338), you have to include the file “soffice.bin” as an indirectly opened application. --> When adding this suite to SiteKiosk as an external program, make sure to include the file soffice.bin in the Open Office directory as an indirectly opened application in addition to the .exe file of the Open Office component you want to use (last update: November 3, 2005). More information you will find in the SiteKiosk help. Regards, Michael Olbrich