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Ticket ID: 26751
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Creation Date: 24/09/2024 17:54
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Product: SiteKiosk Online Client
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Attachment: -
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TicketType: Support Request
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Version: 1.3.1125
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Language: English
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Views: 1833
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Last Modification Date: 14/11/2024 14:33
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Platform:
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Level: Closed
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Support Request: System Crash
Hello, We have experienced SiteKiosk crashing out on 2 systems and need to understand the cause and how to prevent this happening in future:
2024-08-28 09:40:55 +0100 50 1000 [SiteKiosk] Runtime script has exited unexpectedly with exit code 3221225477 (0xc0000005). Runtime will be terminated.
2024-08-28 09:40:55 +0100 00 1000 [SiteKiosk] Closed browser 'Embedded UI Browser 0'.
2024-08-28 09:40:58 +0100 20 1000 [SiteKiosk.Shell] Runtime process watchdog reported: Watchdog SiteKiosk.Runtime.exe: Restart count with current config increased to 1, allowed are 10 restarts in a timeframe of 5 minutes. Application may restart in 1 second.
2024-08-28 09:40:58 +0100 40 1000 [SiteKiosk.Shell] Runtime has unexpectedly been exited (ExitCode: -2).
2024-08-28 09:40:47 +0100 40 1003 [SiteKiosk] Abnormal program termination at around 28/08/2024 09:40:47. Previous SiteKiosk instance has not been shutdown properly.
