Ticket ID: 26749 Creation Date: 24/09/2024 15:34 Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 844 Last Modification Date: 24/09/2024 16:17 Platform:
Level: Pending

Support Request: Unable to purchase new licenses

Description

Hello SiteKiosk Team,

I'm from the EllisDon IT procurement team and we are having issues ordering new SiteKiosk licenses.

Our Account Email is : <Obfustcated>
Customer Number: 1881545

We're trying to purchase two (2) SiteKiosk Online Cloud - Annual Plan licenses but once we click on purchase, it takes us back to the homepage without actually purchasing the licenses.

Are you able to assist?

Thanks,

Answer: (1)
Re: Unable to purchase new licenses 24/09/2024 16:18
Hello,

Thank you for your inquiry. This issue is being investigated and we will respond by email.

Best regards,
Andre.
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