Ticket ID: 26747
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Creation Date: 23/09/2024 20:07
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Product: SiteKiosk Online Client
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Attachment: -
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TicketType: Support Request
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Version: 1.5.49
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Language: English
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Views: 865
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Last Modification Date: -
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Platform:
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Level: Pending
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Modified By: -
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Support Request: Password requirements changed.
Our password requirements have just changed to requiring a minimum length of 15 characters with capital, lowercase, number, and special character. Today is the first time I've tried making a site kiosk client since the change. When I download the .exe and ran it, I get an error message that says Unable to create SiteKiosk user. The password does not meet the policy requirements. Run the installer on the command line.
So I have a couple of questions.
1. How do I get this to work? The preconfigured installer does not run on the command line with or without the optional SITEKIOSKUSERPASSWORD=mypassword
2. Can you update site kiosk to make it a fifteen character password with capitals, lowercase, numbers, and special characters? Considering the direction computer security is going now days I suspect you'll have to eventually do this anyways.
Thanks :)