Ticket ID: 26435
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Creation Date: 17/01/2023 12:27
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.9.6127
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Language: English
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Views: 4095
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Last Modification Date: 14/02/2023 15:11
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Platform:
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Level: Closed
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Support Request: Additions to the ticket 26432
Hello, attached are the requested files regarding ticket 26432 created on 1/13/2023. I have 3 devices with Sitekiosk software. For the past 2 months, the system has had this white screen with loading wheel every 3 minutes or so even while the customer is using the device. The system reboots bringing up a white screen with the loading wheel. I await your resolution as so the 3 devices are unusable.