Soporte de pedidos: System Crash

Descripción

Hello, We have experienced SiteKiosk crashing out on 2 systems and need to understand the cause and how to prevent this happening in future:
2024-08-28 09:40:55 +0100 50 1000 [SiteKiosk] Runtime script has exited unexpectedly with exit code 3221225477 (0xc0000005). Runtime will be terminated.
2024-08-28 09:40:55 +0100 00 1000 [SiteKiosk] Closed browser 'Embedded UI Browser 0'.
2024-08-28 09:40:58 +0100 20 1000 [SiteKiosk.Shell] Runtime process watchdog reported: Watchdog SiteKiosk.Runtime.exe: Restart count with current config increased to 1, allowed are 10 restarts in a timeframe of 5 minutes. Application may restart in 1 second.
2024-08-28 09:40:58 +0100 40 1000 [SiteKiosk.Shell] Runtime has unexpectedly been exited (ExitCode: -2).
2024-08-28 09:40:47 +0100 40 1003 [SiteKiosk] Abnormal program termination at around 28/08/2024 09:40:47. Previous SiteKiosk instance has not been shutdown properly.

Respuesta: (1)

Re: System Crash 24/09/2024 17:59
Hello,

that is not a system crash but the SiteKiosk Online watchdog doing its work when the main application does not respond within the expected time frame, which can have several causes.
Please start by updating to the latest client version which is 1.5.
If the problem persists please make sure to include the full log file so more context is visible from the time when the restart happens.
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