Support Request: Can't login using Bank-ID

Reproduction

www.handelsbanken.se - Login - Private - Windows popup with only three options for login.
Tried on three sitekiosk-computers so far. Same phenomenom.

Description

www.handelsbanken.se - login - missing option "Mobile Bank-ID"

The picture without that option is taken from Sitekiosk, the one with the option from ordinary computer (Google Chrome).

Standard configuration for Sitekiosk, different User Agent header doesn't work as before with login to Google.

Answer: (1)

Re: Can't login using Bank-ID 3/23/2020 11:49 AM
Hello,


I was able to reproduce this behavior and seems to be caused by the language setting in within Chromium CEF in combination with the code of the web page regarding the browser language.

I forwarded it to our developers to check that.

Workaround:
If you set the skin language to a language other than English, the item "Mobilt BankID" will also be displayed in SiteKiosk.

You can change the language at „Start Page & Browser—>Customize—>Language—>Default Language“ in the SiteKiosk Configuration tool,

Regards
Michael Olbrich
My Account
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