Ticket ID: 25320
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Creation Date: 2/21/2020 12:47 PM
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Product: SiteKiosk Classic Android
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Attachment: -
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TicketType: Support Request
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Version: 2.4.118
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Language: English
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Views: 18267
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Last Modification Date: 5/19/2020 2:18 PM
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Platform:
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Level: Closed
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Support Request: Password - locked out
We have a few tablets that we are having issues with. Occasionally our Galaxy Tab 4 tablets will go to a lock screen asking for a password. We have tried every password we have ever used and we cannot get in. I factory defaulted 4 of the tablets and reinstalled SiteKiosk. I now have the same problem on one of the tablets again. Please help.