Ticket ID: 25718
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Creation Date: 2/2/2021 8:53 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.9.1
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Language: English
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Views: 11205
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Last Modification Date: 3/3/2021 4:13 PM
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Platform:
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Level: Closed
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Support Request: SiteKiosk Not Recognizing Profile Name Change
I had a HDD replacement for a computer that had a profile name of GATEHOUSE, after the HDD replacement the profile name is RECA Security and then renamed back to GATEHOUSE. When I am trying to assign an application file path on the Desktop the file path is for RECA Security not GATEHOUSE. When I go to launch the application in kiosked mode it will not launch, I believe this is because the file path is a different profile name. How do I correct this?