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Support Request: SItekiosk was not able to start properly

Description

When the config is tested with Start Once it works fine but after start always it doesnt load

Réponse: (3)

Re: SItekiosk was not able to start properly 04/03/2020 16:32
Hello,

please see this FAQ: https://www.provisio.com/de-DE/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25180.

Because you are using a script file that is executed on startup of SiteKiosk you might also try to disable this script to rule out any interferences caused by this file.
Re: SItekiosk was not able to start properly 09/03/2020 11:20
i hav tried it without startup script but it keep failing, can i upload the logfile?
Re: SItekiosk was not able to start properly 09/03/2020 11:30
Hello,

If you are not using the latest SiteKiosk version 9.7.5324, please also make sure that you have applied the patch that fixes the problem with the Windows Update from February 2020.
Download & further information here
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25283


Otherwise, you can contact us at support-europe(at)provisio.com

Regards,
Michael Olbrich