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Support Request: Error message Windows Slide is not supported

Description

The error message as follows: File http://www.provisio.com/link/Windowslide is not supported.

I seen a similar post but that was back in 2014. I don't know if this relevant today. Here is the link to the similar post.

How do I fix this?

Réponse: (2)

Re: Error message Windows Slide is not supported 02/03/2020 19:14
Similar article here https://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=20306
Re: Error message Windows Slide is not supported 03/03/2020 15:05
Hello,

Thank you for your inquiry. The URL http://www.provisio.com/link/Windowsidle is the default Idle URL configured in the SiteKiosk Player screen saver settings. It seems the URL is not available at your SiteKiosk machine.
You can:

1. Adjust the settings at “Screensaver” in the SiteKiosk configuration>>SiteKiosk Player (1.3 SiteKiosk Player in the help link below) to change that URL to protocol (https://) and web address (www.provisio.com/screensaver/windows.aspx).

2. Choose to let SiteKiosk return to the start page URL by selecting "Open SiteKiosk Start Page" .

See: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?screen_saver___2nd_monitor.htm .

Best regards,
Andre.