Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


Support Request: wild card filtering not working.


In my allowed list I have ** the root web site works. But then when it jumps off to I get a blocked error.
The site has a great many different sub links and i cant white list them all.
Is my format wrong?

Réponse: (1)

Re: wild card filtering not working. 27/02/2020 23:42

Thank you for your inquiry. I tested your website and found that block you were seeing was from the "about:blank" page created when a subdomain was opening in a new tab. The best way to add this blank page ("about:blank") is through the address list text or csv file. See section 2.0 of this Help Docs link:

Best regards,