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Support Request: 429 Unexpected Error

Description

Our customer has raised a ticket around accessing a specific site. They receive a 420 Unexpected Error on the page.
If you click on "Try to Reload this page", it sometimes works and will show the page.
Could you look into why this is happening?
page details are https://www.realestate.com.au/rent/

Réponse: (1)

Re: 429 Unexpected Error 21/02/2020 16:20
Hello,

Thank you for your inquiry. I have reviewed your link and have experienced some (terminal offline and anti-sabotage mode) errors but not the error code 429.

Assessment: As far as I can see in the log, the error 429 which means Too Many Requests ( https://en.wikipedia.org/wiki/List_of_HTTP_status_codes#4xx_Client_errors )


[SiteKiosk] Navigation: file:///C:/Program%20Files%20(x86)/SiteKiosk/Skins/Public/Default/naverror.htm#429;https://www.realestate.com.au/rent/in-baringa;/list-1


Based on a quick search on the web, these sites give great examples of this error: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/429 and https://kinsta.com/knowledgebase/429-too-many-requests/#what . This is just informational for now.

Hypothesis: I tested many areas of your website with Chrome browser option and a survey came up. It never did this in IE. There is a possibility that with all the errors, you website was developed for the modern Chromium based browsers (Chrome, Firefox, now Edge, SiteKiosk uses Chromium too).

Resolution: Test your website using the Chrome Browser engine found in SiteKiosk configuration >> Start Page & Browser. If there are any barriers to doing this, please let me know,

Best regards,
Andre.