Support Request: abnormal sitekiosk program termination

Reproduction

SiteKiosk Android 2.10 build 8248 (d72f49c4e0e0), OS - Android 5.1.1

Description

Answer: (1)

Re: abnormal sitekiosk program termination 8/28/2020 12:39 PM
Hello,

This is not a bug. Please first see “1. Increasing the watchdog timeout”:
https://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?hints_and_tips.htm

Otherwise I need more information about what happens.
In that case you may send your configuration (can be exported via SiteKiosk Android configuration tool), a current log file (stored at “…/SiteKiosk/Logs” on the device) and a step by step description to reproduce the problem via e-mail to
support-europe(at)provisio.com

Regards,
Michael Olbrich
My Account
Login
Language (Tickets):