Ticket ID: 21312
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Creation Date: 1/20/2015 11:16 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 7.8.332
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Language: English
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Views: 23037
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Last Modification Date: 2/18/2015 6:06 PM
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Platform:
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Level: Closed
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Support Request: Google search page wrong formatting
Running windows 7 Pro, IE 11, SK 7.8.332. Have set ie8-compatibility-view enabled="false" (only way to open my Comcast web mail).
Opening google.com works fine, but when entering a search term the results page has everything pushed to the left.
In IE I've tried both adding and removing Google from the Compatibility Vew list. Currently both checkboxes in the IE Compatibility View Settings window are unchecked, nothing in the Websites window.
Fun part - I have the SK search window enabled on the top toolbar with Google as the search engine - if I enter a search term and execute it from the toolbar everything works great. If I do the same but using www.google.com in the URL field the formatting is consistently wrong.
With the corrupted Google page open I can click on "Images" and the screen fills normally again, and keeps the proper formatting even when clicking back to "Web" results. So the problem is only happening on the initial web search using www.google.com from the SK url field.
Closing SK and working directly in IE 11 from the Windows 7 computer does not have any problems at all - looks fine every time.
stumped?