Ticket ID: 23759 Creation Date: 9/22/2017 4:22 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.0.0 Language: English
Views: 23900 Last Modification Date: 10/20/2017 5:38 PM Platform:
Level: Closed

Support Request: Emergency Mode Password required!

Description

I have downloaded and setup Sitekiosk version 9 to trial, and after setting the Sitekiosk to Auto-Boot from the Restricted Account, Sitekiosk reported the Following:

Sitekiosk was started in "Emergency Mode" please enter your password to access the operating system.

I do not have a password for this trial copy version?

Please provide a password to proceed!

Many Thanks!

Regards, Wayne

Answer: (1)
Re: Emergency Mode Password required! 9/22/2017 4:41 PM
Hello,

there are two emergency modes you can be in. In the first scenario your configuration file cannot be loaded, when using an unregistered SiteKiosk version you can then use an empty password. In the second scenario the configuration can be loaded but SiteKiosk cannot properly start with it, when using an unregistered version of SiteKiosk you can then use the password you configured in that SiteKiosk configuration file.

You can also try this: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=364
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