Ticket ID: 25346
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Creation Date: 3/3/2020 4:08 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5026
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Language: English
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Views: 18901
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Last Modification Date: 5/19/2020 2:26 PM
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Platform:
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Level: Closed
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Support Request: Print spooler constantly needs restarting
The print spooler needs to be restarted at least once a week on only three of our kiosks.
These three are configured differently from the rest. They use IE so it will accept USB/DVD's. They also grant users access to file explorer, word, adobe, and WMP. They also have Firefox so users can access gmail.
Is it possible there's some setting I missed that messes with the print spooler? The other kiosks have fairly bland configs and don't have this problem. So I think it has to have something to do with how these three are configured.