Support Request: Ho to stop autologin with different user

Reproduction

autostart sitekios wit a domani user
then try to login to sitekiosk machin using remote desktop connection and another domain user

Description

Good afternoon,
we have a remote sitekiosk installation that automatically start using a domani user.
When we need to configure sitekiosk on it, we connect to remote desktop using a different user than the user used for automatic login configuration.
But something fails and we get a blank screen with an error "sitekiosk is already running on another instance..............and so on"
So we can't configure it with this different user.
To do so i need to connect with user set to automatic login on sitekiosk.

There is a way to do what we need with different user and remote desktop connection?
We can't install TeamViewer or VNC to take control of machine.
Kind Regards
Nicola

Answer: (1)

Re: Ho to stop autologin with different user 9/8/2016 4:23 PM
Hello,

If using Windows Remote Desktop the Windows user currently logged in (and where SiteKiosk is started) will not be logged out when accessing the machine via remote Desktop with another Windows user account so that SiteKiosk keeps running.
But it is not allowed to start SiteKiosk twice.

You need to logout the Windows user in which SiteKiosk is running (close SiteKiosk) before.

Otherwise you may check using the integrated Remote Desktop solution in SiteRemote.
Further information about SiteRemote: http://www.provisio.com/web/uk/products/kiosk-remote-management-siteremote
The client component is already installed with SIteKiosk.

Regards,
Michael Olbrich
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